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Archive for January, 2010

Sojourner Douglass College Au Pair Weekend 2010 Schedule

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Posted by: Claudette on January 25, 2010

The 2010 schedule for Sojourner Douglass College weekend classes is available and posted on the website.  The spring semester is currently available for enrollment.

A much requested weekend course has been added. There is limited space for this session.
Understanding American Culture and Government will take place January 9-10, 2010.

Registration is ongoing and can be completed online by visitingwww.aupairweekend.org

To register, visit the website and click on the “schedule of events” tab.

Please note the location of Au Pair Weekend Courses:
The Conference Center at the Maritime Institute
692 Maritime Boulevard Linthicum, MD 21090-1952
(410)-859-5700 Front Desk ext 0

The results are in!

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Posted by: Claudette on January 22, 2010

The results from the 2009 Host Family Survey are in … and the consensus is that our host families are overwhelmingly happy! To share a few of the stats:

- 96% of host families are satisfied with the quality of childcare that their au pair provides
- 95% are satisfied with the support provided by their Local Childcare Coordinator
- 97% are pleased with the choice they made to use the services of Cultural Care Au Pair
- 96% would recommend the services of Cultural Care Au Pair to other families

Thank you to our current host families for participating and for helping us to further improve our program! Host family feedback gathered through our customer satisfaction survey has contributed to several changes at Cultural Care Au Pair including an improved host family and au pair matching process, increased new and repeat host family discounts, new payment plan options, and better online and phone support for host families. In addition, host families are able to provide direct feedback to senior management at face to face meetings held throughout the country, and they may participate in an online forum (www.community.culturalcare.com) created just for program participants.

We’re thrilled with these results, which are certified by independent survey company Discovery Surveys, Inc. In fact, our participation rate (52% of active host families this time around) and the results themselves have improved each of the four times we have administered the surveys (spring and fall of 2008 and spring and fall of 2009). For more detailed survey information, visit our website.