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Posts Tagged ‘Tampa’

The results are in!

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Posted by: Claudette on January 22, 2010

The results from the 2009 Host Family Survey are in … and the consensus is that our host families are overwhelmingly happy! To share a few of the stats:

- 96% of host families are satisfied with the quality of childcare that their au pair provides
- 95% are satisfied with the support provided by their Local Childcare Coordinator
- 97% are pleased with the choice they made to use the services of Cultural Care Au Pair
- 96% would recommend the services of Cultural Care Au Pair to other families

Thank you to our current host families for participating and for helping us to further improve our program! Host family feedback gathered through our customer satisfaction survey has contributed to several changes at Cultural Care Au Pair including an improved host family and au pair matching process, increased new and repeat host family discounts, new payment plan options, and better online and phone support for host families. In addition, host families are able to provide direct feedback to senior management at face to face meetings held throughout the country, and they may participate in an online forum (www.community.culturalcare.com) created just for program participants.

We’re thrilled with these results, which are certified by independent survey company Discovery Surveys, Inc. In fact, our participation rate (52% of active host families this time around) and the results themselves have improved each of the four times we have administered the surveys (spring and fall of 2008 and spring and fall of 2009). For more detailed survey information, visit our website.

Recognize your au pair!Nominations due for 2010 IAPA Au Pair of the Year Award.

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Posted by: Claudette on December 29, 2009

Every year thousands of young people from all over the world embark on a special journey by becoming an au pair. Now it’s time to recognize the extraordinary and ordinary daily accomplishments that each au pair makes in his or her host family by nominating your au pair for the International Au Pair Association’s seventh annual Au Pair of the Year Award.

The International Au Pair Association established the Au Pair of the Year Award to recognize the many great young men and women participating in the au pair program worldwide. In addition, the award helps highlight public awareness of this valuable cultural exchange program.

For the last two years, au pairs with Cultural Care have been honored with the IAPA Au Pair of the Year Award. In 2009, the honor was awarded to Francisco Ricardo Silva de Araújo, of Brazil, an au pair to the Boyer family of Virginia. In 2008, Linda Falter, an au pair from Germany, received the award while she was an au pair for the Sato family of Hayward, California.

What makes your au pair outstanding?
Maybe it’s the day-to-day things he or she does, such as kicking around a soccer ball, helping the kids with homework or entertaining them while you cook dinner. Maybe it’s the way he or she has embraced your family, such as teaching your kids her language, baking treats from her home country or coming to watch your children in the winter program at school. Every thing your au pair does that helps your family or brings a rich cultural exchange into your family is worthy of recognition, and a great way of saying thank you to your au pair!

Host families who would like to nominate their au pair should submit an essay detailing what makes their au pair exceptional in the form provided. Nominations for the Au Pair of the Year Award must be received by Friday, January 15. Once you’ve submitted your nomination, don’t forget to share it with your au pair to show her or him how much you think of what she or he does for your family!

Simply nominating an au pair for the IAPA Au Pair of the Year Award is a wonderful honor that can show your au pair how much you value what she or he does for your family. This award allows so many in the au pair community to reflect on what an incredibly positive program this is and the many lives it touches and enriches along the way.

For more information about the Au Pair of the Year Award or nominating your au pair please  click here.